Remote Support

Secure assistance when you need a technician.

Only download and run a Bastion Backups remote support installer when instructed by a technician you recognise.

Approved installers

RustDesk downloads

Windows

Portable · 32-bit

Version 1.4.813.1 MBPublished

For 32-bit Windows. Run only when instructed by a Bastion Backups technician.

SHA-2561fdb3c37ae9d1bb2c49af2206c8369be0f7e899e7721e46157385802f72ba2c8
Download installer
Windows

Portable · 64-bit

Version 1.4.826.8 MBPublished

For 64-bit Windows. Run only when instructed by a Bastion Backups technician.

SHA-256e98f7d5929fa8ee8f3afa1e3fc4db82f310d86d2b29ad81e38b151e000dcf572
Download installer
macOS

Apple Silicon

Version 1.4.923.2 MBPublished

For Macs with an Apple M-series processor. Open only when instructed by a Bastion Backups technician.

SHA-256942a69a5e41cb18210d4e059337d238dcd5f9032cf168d54eb73c8665fff004f
Download installer
macOS

Intel

Version 1.4.928.9 MBPublished

For Macs with an Intel processor. Open only when instructed by a Bastion Backups technician.

SHA-2560363b5d62ab85b1d094cbacd8f7c6cf32a026593bfb36f1b6f50d63b72106014
Download installer

About the download

Integrity information is included.

Published downloads include a SHA-256 checksum so the file can be verified before use. The checksum should match the downloaded file exactly.

A checksum confirms file integrity; it does not replace checking the identity of the person requesting access.